PRIVACY POLICY

(updated May 25th, 2018)

1.   INTRODUCTION  

This privacy notice provides you with details of how we collect and process your personal data through your use of our site: 

http://www.paulinavargas.com ("site") 

By providing us with your data, you warrant to us that you are over 13 years of age. 

Paulina Vargas Coaching is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). 

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at support@paulinavargas.com 

2.  WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT 

Personal data means any information capable of identifying an individual. It does not include anonymised data. 

We may process the following categories of personal data about you: 

• Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.  

• Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.  

• User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.  

• Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.  

• Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.  Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy. 

• We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).  

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences. 

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at support@paulinavargas.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

3.  HOW WE COLLECT YOUR PERSONAL DATA  

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site, quizzes, or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.  

We may receive data from third parties such as analytics providers such as Google (based in the US), advertising networks such as Facebook (based in the US), such as search information providers such as Google (based in the US), and providers of technical, payment and delivery services.  

4. MARKETING COMMUNICATIONS  

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).  

We may use your information to:

• send you our newsletters from time to time.
• ensure that content from our site is presented in the most effective manner for you and for your computer.
• provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• carry out our obligations arising from any contracts entered into between you and us.
• allow you to participate in interactive features of our service, when you choose to do so.
• notify you about changes to our service.
• If you do not want us to use your information for marketing purposes, contact us directly by emailing paulina@paulinavargas.com.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent. 

You can ask us or third parties to stop sending you marketing messages at any time, by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, OR by following the opt-out links on any marketing message sent to you, OR by emailing the third party directly by way of their contact information (once you have been receiving their messages).  You can ask us to stop sending you marketing messages from our company and brand by emailing us at support@paulinavargas.com. 

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.  

5.  DISCLOSURES OF YOUR PERSONAL DATA   

We may have to share your personal data with the parties set out below: 

• Service providers who provide IT and system administration services. 
• Professional advisers including lawyers, bankers, auditors and insurers  
• Government bodies that require us to report processing activities. 
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.  

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. 

6. THIRD-PARTY LINKS

We may promote special offers, products and services from third parties, and direct you to web sites that are owned and/or controlled by third parties.  

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  

We pride ourselves on only working with quality third parties that we trust, and only those where we have good reason to believe that they have the appropriate data protections in place.  We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

7.  DATA RETENTION   

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. 

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. 

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

8. COOKIES   

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.  

9.  COMMITMENT TO DATA SECURITY   

All information collected from you is stored in a technically and physically secure environment. We only work with data controllers that are well-known and well-established in our industry and that have data security measures in place.  

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk. 

We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to. 

10.  FOR EU RESIDENTS: YOUR LEGAL RIGHTS   

Under EU data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. 

You can see more about these rights at:  

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ 
 

Of course, we grant all of these requests for anyone in our community, including our Canada, US residents.  

If you wish to exercise any of the rights set out above, please email us at 

support@paulinavargas.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. 

11. CONTACTING US 

If you need to contact us, you can email us at support@paulinavargas.com. We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us.